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October 06.2025
3 Minutes Read

Enhance Your Strategy: What Karmak's MOTOR FleetCross Update Means for Repair Shops

MOTOR FleetCross Integration logo design with Karmak branding

Unlocking Efficiency: Karmak's Enhanced MOTOR FleetCross Integration

Karmak, a well-known provider of business management solutions for the heavy-duty industry, has announced significant enhancements to its integration with MOTOR's FleetCross platform in the newly released version 3.69. This update is not just a technical upgrade; it's a strategic move designed to help auto repair shop owners like you streamline operations and drive sales.

What’s New in Fusion 3.69.10?

The latest updates to the MOTOR FleetCross integration promise a faster and more intuitive experience for users who need quick access to parts information. With millions of parts cross-referenced between OEM and aftermarket supplies, the enhancements include:

  • Improved API Integration: This feature allows partial searches, enhancing results even when suppliers provide different prefixes or suffixes for part numbers, making your search for inventory more versatile.
  • Streamlined User Experience: Enjoy consistent, one-click access from various screens like Parts Orders and Repair Orders, reducing the time you spend navigating between tasks.
  • Inventory-Aware Search: This smart feature highlights only the cross-referenced parts available in your Fusion inventory, showing you quantities to avoid over-ordering.
  • Images Included: Access to part images enables you and your staff to confidently identify and select the correct items on the first try, minimizing errors.
  • Smarter Workflow: Directly return selected parts into Fusion’s order screens, eliminating the need for manual re-entry, thus reducing the risk of mistakes.

As John Cowan, SVP of Business Solutions at Karmak, emphasizes, these features are aimed at removing friction from the parts and service process, helping you boost sales and enhance the overall customer experience.

The Real ROI of Enhanced Integration

In a world where time equals money, Karmak's enhancements can directly impact your shop's profitability. Gerald Hakes, Parts Operations Manager, remarked on the advantages of the improved integration, stating, "No more missing out on sales that we should have made because of a missed cross." This capability means fewer lost sales and better management of your current inventory, ultimately driving revenue.

Connecting the Dots: MOTOR's Role in the Integration

MOTOR Information Systems is not just a passive partner; they're actively working to enhance the data quality and integration capabilities within the automotive sector. Jim Stout from MOTOR highlighted that this collaboration with Karmak aims to create a more connected ecosystem for parts professionals, with a keen focus on efficiency and smarter decision-making—crucial elements for repair shop owners looking to thrive.

What This Means for Your Repair Shop

As an auto repair shop owner, the ability to access accurate parts information quickly and efficiently translates to a stronger bottom line. Less time spent searching for parts means more time available to focus on customer service and vehicle repairs. The FleetCross enhancements could lead to decreased inventory costs, as you'll have a clearer understanding of what you need based on live data.

Action Steps: How to Implement These Features

To leverage these improvements, ensure your Fusion application is updated to version 3.69. If you are not currently using Karmak's FleetCross integration, consider enrolling in their integration program. This simple step could revolutionize how your shop handles parts and inventory, making your operations smoother and more profitable.

Final Thoughts

Karmak’s commitment to enhancing user experience with the MOTOR FleetCross integration showcases a proactive approach to meeting the needs of auto repair professionals. With tools designed to streamline parts management and improve sales opportunities, it's an exciting time for those in the heavy-duty parts industry.

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